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Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase, or the order number.
To initiate a return, you can contact us at contact@forallbaby.com. Please note that returns must be sent to the address provided to the customer via email.
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without prior return authorization will not be accepted.
You can always contact us for any questions regarding returns at contact@forallbaby.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the issue and make it right.
Exceptions / Non-returnable Items
Unfortunately, we cannot accept returns of items on sale or gift cards.
Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
Notwithstanding the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase, or the order number.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@forallbaby.com.
At For All Baby, we want you to have the best experience throughout your journey with us. We strive to provide the best experience for our customers.